Returns & Cancellation Policy

At The Landcruiser Man Pty Ltd, we really want to make sure our customer's are very happy with their purchase and will offer a full refund on products with a major problem in accordance with ACCC guidelines.

A major problem(s) is defined by us as follows;

• Product is unsafe.
• Product is very different from the description or sample.
• Product has either one serious problem or several smaller problems that would stop someone buying the product if they knew about them beforehand.
• Product can’t be used for its normal purpose, or another purpose the consumer told the seller about before they bought it, and can’t easily be fixed within a reasonable time.

However, we will always do our best to work with you to keep your Landcruiser, Hilux or Prado on the road!

However, we will not offer repair(s), replacement(s), refund(s) or cancellation(s) under the following condition(s);

• Customer has changed their mind, found the product cheaper somewhere else, or decided they had no use for it - if you aren't sure on a product please contact us before ordering.
• The problem with the product was caused by the consumer misusing it.

For all return enquiries please contact us at: sales@thelandcruiserman.com

Our Repair, Replace, Refund & Cancel policy is alignment with ACCC consumer guidelines that can be found at: www.accc.gov.au/consumers/problem-with-a-product-or-service-you-bought/repair-replace-refund-cancel